Eric S. Chapman

Services

Your website has a leak

Most do. People arrive, look around, and leave without calling, and the site keeps looking fine the whole time. I build websites that hold on to visitors, and I find the leaks in the one you already have.

Booking rate on website leads at Apex Service Partners
41.1%
Where local business websites start
$5,000

Why it matters

A good-looking website that doesn't ring the phone is a brochure with hosting fees. I see the same three problems on most sites I'm asked to look at: it crawls on a phone, the phone number is hiding in the footer, and the copy is about the company instead of the person who needs the company. Fixing those isn't glamorous. It's the job.

My first job was as an EMT, and conversion work is closer to triage than to design. You find what's actually wrong, fix that first, and check that the patient is breathing better before you touch anything else, which on a website means changing one thing, measuring it long enough to trust the number, and only then moving on. That's conversion rate optimization (CRO). It gets more out of the traffic you already pay for.

What's included

  • Strategy and copy

    I write the words before anyone picks a font. Every page answers what you do, who it's for, and what to do next.

  • Custom design and build

    Built from scratch, fast on a phone, and accessible. Not a template with your logo pasted on.

  • Conversion setup

    Clear calls to action, short forms, click-to-call, and GA4 tracking, so you can see which pages bring in leads.

  • CRO for the site you have

    I look at where visitors drop off and make focused, measured changes to the pages that matter most.

  • SEO from day one

    Page structure, titles, schema, and redirects built in, so a new site keeps the rankings the old one earned.

Local business sites from $5,000

Not sure you need a new site? Send me the one you have, and I'll tell you whether it needs a rebuild or a repair. Send me your site

Sites I've built

All work
A night sky full of stars from YourSleepTracks.com

2025

YourSleepTracks.com

An e-commerce site for sleep sound design, built to feel restful and credible, and fast enough for late-night listening on a phone.

  • Website
Picwrench's image compressor shrinking a photo from 4.8 MB to 612 KB

23 tools, zero uploads

Picwrench

A free suite of 23 image tools that run entirely in your browser. Your photos never leave your device.

  • Tool

Questions

How much does a website cost?
Websites for local businesses start at $5,000. More pages, online booking, or a store cost more. You get a written quote before any work starts.
Can you fix my current site instead of rebuilding it?
Often, yes. If the bones are good, a round of conversion fixes costs less than a rebuild and pays off sooner. I'll tell you which one you need.
What do you build on?
It depends on who will update the site. WordPress if your team wants to edit pages themselves, a hand-built static site if speed and low upkeep matter more.
What is CRO?
Conversion rate optimization: changes to your website that get more visitors to take the next step, like calling, booking, or filling out a form. It's measured in leads, not looks.

Other services

I also offer Local SEO, Google Business Profile Management, and Fractional Marketing Leadership. I work with businesses across Michigan, especially around Flint and Genesee County, and the rest of the US.

Where is your website leaking?

Send me your website and one sentence about what isn't working. Within two business days, I'll reply with the first leak I'd fix.

Free, and I read every one. I reserve the right not to answer some of them. The fine print.